Phone: (866) 688-9020
Email: [email protected]

1906 W. Garvey Ave S. Suite 200 West Covina, CA 91790

“24/7 Self-Service Mortgage Management: Automated Phone System and O1ne Assist”

**Title: Maximize Your Mortgage Management with 24/7 Self-Service Options**

**Introduction**

Managing your mortgage should be convenient and stress-free. At O1ne Mortgage Inc., we understand the importance of having control over your loan information and actions without waiting for assistance. That’s why we offer self-service options available 24/7, allowing you to manage your mortgage on your schedule.

**Automated Phone System: Quick and Easy Access**

Our Interactive Voice Response (IVR) system is designed to provide you with essential information and allow you to perform specific tasks over the phone without speaking to a live person. Here’s how our automated phone system can help:

**Payment Options**

– **Payment Information**: Check your last payment date, next payment due date, and current principal balance.
– **Make Payments**: Make same-day payments, schedule future payments, or make payments toward the principal balance or escrow account.
– **Autopay Setup**: Set up automatic payments by providing your bank’s routing number and account number. Choose a withdrawal date between the 1st and 16th of the month to ensure timely payments.

**Escrow Information**

– **Property Tax and Insurance**: Access past and upcoming property tax and homeowners insurance information, including disbursement amounts and dates.

**Loan Payoff**

– **Payoff Requests**: Request a payoff amount or find out how much is left to satisfy your loan terms.

**Seasonal 1098 Information**

– **Tax Information**: Access your Mortgage Interest Statement (1098) during tax season.

**Accessing the Automated Phone System**

If you are a client of O1ne Mortgage Inc., you can access the system anytime by calling (800) 508-0944. For direct access to payment options, dial (800) 646-2133.

**O1ne Assist: Your Virtual Mortgage Assistant**

O1ne Assist is our support bot that provides instant, 24/7 assistance via webchat. It helps you manage your mortgage and find information at your own pace.

**How O1ne Assist Can Help**

– **Make Payments**: Make monthly mortgage payments, schedule future payments, or set up autopay.
– **Personalized Information**: Get notifications of pending payments and next payment due dates. Find answers to FAQs and opt out of marketing communications.
– **Answer Questions**: Get answers to questions about documents, 1098 forms, escrow, and homeowners insurance.

**Accessing O1ne Assist**

Visit O1neMortgage.com and click the “Chat Now” feature at the bottom right corner. The system will guide you based on whether you are looking for a new loan, have a servicing question, or need to access the Payment Center.

**Benefits of Using Self-Service Options**

Our automated phone system and O1ne Assist provide the following benefits:

– **24/7 Availability**: Access information and perform tasks anytime, without waiting.
– **Convenience**: Manage your mortgage on your schedule.
– **Efficiency**: Get quick answers and take action without hold times.

**Get Started Today**

Ready to experience the convenience of our self-service options? Call (800) 646-2133 to use our automated phone system or visit O1neMortgage.com and click “Chat Now” to start chatting with O1ne Assist.

**Keywords**: mortgage management, self-service options, automated phone system, O1ne Assist, mortgage payments, autopay, escrow information, loan payoff, 1098 form, O1ne Mortgage Inc.

For more information or to speak with a representative, visit [O1ne Mortgage Inc.](https://o1nemortgage.com) or call us at 888-372-8820.

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Contact Information

(866) 688-9020 [email protected]

Opening Hours

Monday – Friday 9am-5pm 
Weekend – Closed

Address

1906 W Garvey Ave Suite 200 West Covina CA 91790